Nov 27, 2017 | Communication Skills, Deploy Yourself |
There was once only one orange left in a kitchen and two chefs were fighting over it.”I need that orange!””Yes, but I need that orange as well !”Time was running out and they both needed an orange to finish their particular recipes for the...
Nov 15, 2017 | Communication Skills, Deploy Yourself |
In the previous four articles, I have written about what conflicts are, what not to do when they happen, how to prepare to solve them through a conversation, and some practical tips to follow during the conversation itself. However, doing all this doesn’t guarantee...
Nov 8, 2017 | Communication Skills, Deploy Yourself |
So you have prepared well (read my previous article), and are walking into a conflict resolution conversation with trust and respect for the other person. You have established ground rules for the conversation, and you know your BATNA. Even with all this preparation,...
Nov 6, 2017 | Communication Skills, Deploy Yourself |
A conflict resolution conversation is one of the most critical conversations in any organization. The success or failure of this conversation will determine how the inherent energy in a conflict will be used, and how the relationship between the involved parties will...
Nov 2, 2017 | Communication Skills, Deploy Yourself |
We all deal with conflicts in the workplace. In the last 12 years of my professional career, I have had my own share of conflicts. That has left me with some learnings about how to navigate through them successfully. This article is the second in a series of articles....
