Nov 6, 2017 | Communication Skills, Deploy Yourself |
A conflict resolution conversation is one of the most critical conversations in any organization. The success or failure of this conversation will determine how the inherent energy in a conflict will be used, and how the relationship between the involved parties will...
Nov 2, 2017 | Communication Skills, Deploy Yourself |
We all deal with conflicts in the workplace. In the last 12 years of my professional career, I have had my own share of conflicts. That has left me with some learnings about how to navigate through them successfully. This article is the second in a series of articles....
Oct 31, 2017 | Communication Skills, Deploy Yourself |
CONFLICT! Is that a word that scares you? Is that something that makes you run in the opposite direction? Do you wish you had the skills to handle conflicts better? If you are like most people, you are no fan of conflicts and have often been caught up in the maze of a...
Jun 23, 2017 | Communication Skills, Deploy Yourself, Emotional Intelligence |
Tom : “I am sorry I am a bit late to this meeting. My previous meeting ran over.” Sara : “I am more worried about the missed deadline on the product your team is developing. Your team is slow.” Tom : “It’s not my fault. Two members on my team reported sick last...
Feb 6, 2017 | Communication Skills, Deploy Yourself |
One of my most vivid memories from my childhood is when my grandmother mistook me for my father. I first thought she had gone crazy, but I was relieved when it was diagnosed as cataract in her eyes. Within a few days and after a small surgery, I was back to being her...
Jan 11, 2017 | Communication Skills, Deploy Yourself |
Listening is one of the most basic skills required in human communication. Then isn’t it strange that there is no formal training on how to listen in our school and professional system? The lack of emphasis on listening could be because we believe that listening comes...
