Jul 3, 2018 | Communication Skills, Deploy Yourself |
“I want to give you some feedback.” If you are like most people, once you hear the above statement, your heart will start to beat a little faster, your palms might begin to sweat, and in certain situations, you might even begin to shake. Feedback can make anyone...
Jun 19, 2018 | Communication Skills, Deploy Yourself |
Giving good quality feedback is an important skill to have in any organization. Doing so regularly with our peers gives everyone an accurate understanding of how they are doing at work, and what needs to change/improve. However, I have always felt that the importance...
Nov 27, 2017 | Communication Skills, Deploy Yourself |
There was once only one orange left in a kitchen and two chefs were fighting over it.”I need that orange!””Yes, but I need that orange as well !”Time was running out and they both needed an orange to finish their particular recipes for the...
Nov 15, 2017 | Communication Skills, Deploy Yourself |
In the previous four articles, I have written about what conflicts are, what not to do when they happen, how to prepare to solve them through a conversation, and some practical tips to follow during the conversation itself. However, doing all this doesn’t guarantee...
Nov 8, 2017 | Communication Skills, Deploy Yourself |
So you have prepared well (read my previous article), and are walking into a conflict resolution conversation with trust and respect for the other person. You have established ground rules for the conversation, and you know your BATNA. Even with all this preparation,...
Nov 6, 2017 | Communication Skills, Deploy Yourself |
A conflict resolution conversation is one of the most critical conversations in any organization. The success or failure of this conversation will determine how the inherent energy in a conflict will be used, and how the relationship between the involved parties will...
Nov 3, 2016 | Deploy Yourself, Life |
When Atal Behari Vajpayee was the Prime Minister of India, I always wondered what could be the reason behind the pauses he took while speaking. Sometimes I thought it was because of his old age, and sometimes people even made fun of him for this habit, but I was...